Arun

Verified

It was an amazing experience. The technician was very polite and listened to everything I said carefully and provided all the answers and showed proof of everything he did without asking. I will use their services again for sure!

Kyungjin Yoon

Verified

The technician, Sergio, came during the service window and worked quickly on my car. Unlike other places, he communicated frequently with me to tell me what was wrong with my car. He demonstrated the problem and then showed me pictures and videos. He said his english wasn't that good (not a problem at all!), so he even got his boss to call me to explain everything. I was really satisfied on the professionalism, quickness, and easiness of the process. I will highly consider using this service again in the future!

Lee Botkin

Verified

I was told by a shop I didn’t need rotors but my brakes were stuck. I called Instant Car Fix and a mechanic showed up and explained that with stuck calipers my brakes were constantly engaged and for sure heated my rotors and there was a high probability they were warped and explained that replacing the rotors along with the bad calipers and worn brakes is the only way to go and be safe. Don’t go with backyard mechanics or a shop that tells you different. If you brakes are stuck and overheating the rotor, be safe to yourself and other drivers Replace the rotors along with the calipers and brake pads. It’s a lot cheaper to replace rotors while it’s already being serviced than it is after it’s all back together. INSTANT CAR FIX IS NOT OUT FOR MONEY. THEY ARE OUT TO KEEP YOU SAFE. No shop would have explained all that. They would have waited for you to come back and spend more money on warped rotors. These guys are honest and professional and care about the safety of the customers and other drivers. THESE GUYS ARE THE ONLY WAY TO GO. 110% SATISFIED.

Kai Roebuck

Verified

I've dealt with a lot of mechanics, auto repair shops and dealerships. This was the best auto repair experience I've had to date. They responded to my Yelp request timely. They gave me a no-nonsense quote. They kept open lines of communication, which is a huge deal for me when it comes to customer service. I will definitely use them again and have already referred a customer to them today. Excellent service.

Terry Pietri

Verified

If you’re stuck and feel that you need a mechanic right away and in the Fairfax county this is for you! The mechanic that they send me was Sergio and he was really good and expert! He explained everything to me and provided the best opinion. I recommend the service and if you could ask for Sergio it’s a plus! The costumer service is the best and always communicating

Arun

Verified

It was an amazing experience. The technician was very polite and listened to everything I said carefully and provided all the answers and showed proof of everything he did without asking. I will use their services again for sure!

Kyungjin Yoon

Verified

The technician, Sergio, came during the service window and worked quickly on my car. Unlike other places, he communicated frequently with me to tell me what was wrong with my car. He demonstrated the problem and then showed me pictures and videos. He said his english wasn't that good (not a problem at all!), so he even got his boss to call me to explain everything. I was really satisfied on the professionalism, quickness, and easiness of the process. I will highly consider using this service again in the future!

Lee Botkin

Verified

I was told by a shop I didn’t need rotors but my brakes were stuck. I called Instant Car Fix and a mechanic showed up and explained that with stuck calipers my brakes were constantly engaged and for sure heated my rotors and there was a high probability they were warped and explained that replacing the rotors along with the bad calipers and worn brakes is the only way to go and be safe. Don’t go with backyard mechanics or a shop that tells you different. If you brakes are stuck and overheating the rotor, be safe to yourself and other drivers Replace the rotors along with the calipers and brake pads. It’s a lot cheaper to replace rotors while it’s already being serviced than it is after it’s all back together. INSTANT CAR FIX IS NOT OUT FOR MONEY. THEY ARE OUT TO KEEP YOU SAFE. No shop would have explained all that. They would have waited for you to come back and spend more money on warped rotors. These guys are honest and professional and care about the safety of the customers and other drivers. THESE GUYS ARE THE ONLY WAY TO GO. 110% SATISFIED.

Kai Roebuck

Verified

I've dealt with a lot of mechanics, auto repair shops and dealerships. This was the best auto repair experience I've had to date. They responded to my Yelp request timely. They gave me a no-nonsense quote. They kept open lines of communication, which is a huge deal for me when it comes to customer service. I will definitely use them again and have already referred a customer to them today. Excellent service.

Terry Pietri

Verified

If you’re stuck and feel that you need a mechanic right away and in the Fairfax county this is for you! The mechanic that they send me was Sergio and he was really good and expert! He explained everything to me and provided the best opinion. I recommend the service and if you could ask for Sergio it’s a plus! The costumer service is the best and always communicating

Arun

Verified

It was an amazing experience. The technician was very polite and listened to everything I said carefully and provided all the answers and showed proof of everything he did without asking. I will use their services again for sure!